Frequently Asked Questions
Find answers to common questions about buying, financing, and servicing your vehicle with Raigosa Auto Sales.
Common Questions
Organized by topic for easy navigation
Buying a Vehicle
What documents do I need to buy a car?
You'll need a valid driver's license, proof of insurance, proof of income, and proof of residence. If financing, we'll also need additional financial documentation.
Do you offer test drives?
Yes! We encourage test drives for all our vehicles. Simply call us to schedule a test drive, and we'll have the vehicle ready when you arrive.
Can I hold a vehicle while I decide?
We can hold a vehicle for 24 hours with a small deposit. This gives you time to make your decision while ensuring the vehicle is reserved for you.
What's included in the price?
Our prices include all fees except tax, title, and license. We provide transparent pricing with no hidden fees or surprise charges.
Financing & Payments
What credit score do I need to qualify?
We work with all credit types. While higher credit scores typically get better rates, we have financing options available for various credit situations.
How long does financing approval take?
Most financing decisions are made within 1-2 hours. We work with multiple lenders to get you the best possible terms quickly.
Do you offer pre-approval?
Yes! We offer pre-approval services that let you know your budget before you start shopping. This saves time and helps you focus on vehicles in your price range.
Can I refinance my current loan?
Absolutely! We can help you refinance your existing auto loan to potentially lower your payment or interest rate.
Trade-In & Selling
How do you determine trade-in value?
We evaluate your vehicle based on its condition, mileage, market demand, and current market values. We use industry-standard tools to ensure fair pricing.
Do I need to pay off my current loan first?
No! We can handle the payoff of your current loan as part of the trade-in process. We'll work with your lender to ensure a smooth transition.
What if I owe more than my car is worth?
We can often roll negative equity into your new loan, depending on your credit and the new vehicle. We'll work to find the best solution for your situation.
Can I trade in a car that doesn't run?
Yes, we accept non-running vehicles. The value will be lower, but we can still provide you with a fair trade-in offer.
Service & Maintenance
Do you service all vehicle brands?
Yes! Our certified technicians can service all makes and models. We use quality parts and follow manufacturer specifications.
How long do most repairs take?
Most routine services like oil changes and brake work are completed same-day. More complex repairs may take 1-3 days depending on parts availability.
Do you offer warranties on service work?
Yes! All our service work comes with a warranty. Parts and labor are covered, giving you peace of mind with every repair.
Can I schedule service online?
Yes! You can schedule service appointments through our website or by calling us directly. We'll confirm your appointment and have everything ready when you arrive.
General Information
What are your business hours?
We're open Monday-Friday 9:00 AM - 7:00 PM, Saturday 9:00 AM - 6:00 PM, and closed on Sundays.
Do you offer delivery?
Yes! We offer delivery within a reasonable distance. Contact us to discuss delivery options and pricing for your area.
What payment methods do you accept?
We accept cash, checks, bank transfers, and all major credit cards. For vehicle purchases, we also work with various financing options.
Do you have a return policy?
We want you to be completely satisfied with your purchase. We offer a satisfaction guarantee and will work with you to resolve any issues.
Helpful Resources
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